Shipping & Returns

Shipping time:

When you place an order we will estimate delivery dates based upon the availability of your item(s), shipping method select­ed and your shipment’s destination.

Delivery Time (days) Asia/Australia West Europe East Europe Africa North America South America
DHL/UPS 3-4 3-5 3-5 5-10 3-5 5-10(tax)
EMS 4-8 5-10 7-30 15-25 5-10 15-30(direct)30-90(tax)
Fedex 3-7 5-7 ……… ……… 3-7 5-15(tax)
China Post 7-25 10-20 20-60 20-60 20-35 30-60(direct)60-120(tax)
HK Post 7-15 7-25 15-60 20-50 20-50 30-60(direct)60-120(tax)


If you need urgent service, you can select the right shipping way at shipping page as you need.

1. Please double check your address before completing the payment, if you want to make any change, please kindly contact us asap, or we will send the goods to the address you left on the order information only.

2. A tracking number will be uploaded on hipretties.com’s once your item is shipped

3. In order to ensure you receive your order tax free upon import, we will note it as a “gift” with a low value. But we can not guarentee the charges

4. We are not responsible for any custom charges, taxes or fee. For more details, please contact your local customs office.

5. If you have not received your parcel within 30 days, please contact us immediately for help. We will reply the email within 24 hours.

Notice: holidays and weekends are not included in working days